XP-Dev.com Documentation

GDPR Privacy Policy

XP-Dev.com is a service provided by Exentrique Solutions Ltd. It offers Subversion, Git, Mercurial & Trac Hosting integrated with Project Tracking for Open Source and Proprietary projects.

This GDPR privacy policy will explain how we use the personal data we collect from you when you use our website and service.

Personal Data

What data do we collect?

We collect your email address upon registration of an account, and then your name and address once you make a payment - we only use this information for account purposes.

How do we collect your data?

You directly provide us with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Use or view our website via your browser’s cookies.
  • Use our service using any version control client.

How will we use your data?

We collect your data so that we can:

  • Process your account services with us and manage your account.
  • Email you whenever there are any changes to our service that will have an impact on using our service. For example (but not limited to), planned downtime, or prolonged unplanned downtime.
  • Email you for feedback on work we have performed for you - for example (but not limited to), support queries, or feature requests.

We do not share your data with anyone.

When we process your order, it may send your data to PayPal and Stripe.

How do we store your data?

We securely store your data on our servers and digital devices located in Germany, Arizona US, California US, Virginia US, Quebec Canada and United Kingdom.

We will keep your data for 90 days after your account has been deleted. Once this time period has expired, we will delete your data permanently.

What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. You are entitled to the following:

  • The right to access – You have the right to request we for copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request we to complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using our support page.


Browser cookies or tracking cookies, are small text files, located in the browser. They are used by us to help you navigate our websites and access our service.

For further information, please visit Wikipedia's article about it.

How do we use cookies?

We use cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Analyse how you access our website and service

What types of cookies do we use?

We use cookies to be able to recognise you and keep track of how you use our website and service.

How to manage cookies

You can set your browser not to accept cookies, however you will experience a degraded version of our service.

Privacy policies of other websites

Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

We keep this privacy policy under regular review. This privacy policy was last updated on 4 December 2020.

How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us on our support page.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that we have not addressed your concern, you may contact United Kingdom's Information Commissioner's Office.

Feel free to contact us if you need any assistance.